How It Works
How indokerja.id works from the first brief to completed payment.
This page explains the customer and provider flow in detail, including escrow, dispute resolution, and quality control checkpoints throughout the project.
Register NowFlow for Customers
Post project
Tulis objective, budget, timeline, dan skill yang dibutuhkan dalam hitungan menit.
Terima proposal
Bandingkan freelancer yang direkomendasikan AI dan proposal yang masuk.
Bayar aman
Deposit ke escrow dan rilis pembayaran per milestone saat hasil sesuai.
Flow for Providers
Daftar & verifikasi
Lengkapi profil, portofolio, skill stack, dan verifikasi identitas.
Kirim proposal
Lamar project relevan atau respon ke lead yang direkomendasikan sistem.
Dapat bayaran
Kerjakan milestone, submit hasil, dan tarik pembayaran setelah approval.
Escrow & Payment Security
Before a project begins, the customer deposits funds into escrow. Payments are not released to the provider until the milestone is accepted. This ensures both parties have process certainty and proof of work.
Dispute / Conflict Resolution
If a dispute arises, both parties submit evidence through the project timeline, attachments, and chat history. Admin reviews the case to help reach a resolution proportional to the agreed scope and milestones.
Why This Flow Matters
A good marketplace doesn't just connect two parties. It also reduces ambiguity when scope changes, when payments are processed, and when proof of work is needed. That's why indokerja.id places escrow, milestone, and communication history as core parts of the product.
FAQ
Workflow FAQ
Summary of 8 most frequently asked questions from new customers and providers.
Need more specific help?
Visit the help center for more detailed guides on customer and provider workflows.
Visit Help Center